Putting you first

HearFirst courses are delivered in a way that suits your needs.

Training options include:
Face to Face

Face to Face

We'll come to you. Energise and connect your team at your venue.



We're online so your teams can gain skills together across your different sites.

Mix and match content

Mix and match content

We have a range of different courses. Hand pick the elements you need  to up-skill your team.

Flexible course duration

Flexible course duration

We offer compact 1 hour sessions, multi-hour sessions or all-day courses that fit around your schedule.

Your course content.

See our course list, think about your training goals, then simply contact us. Once we understand your needs, we'll get back to you with a suggested, tailored course outline.

CURRENT Training Opportunities

Our current course list includes.

Equality Diversity and Inclusion (EDI)

Aligning new and existing teams to your organisation's values and ambitions.

Understanding Deafness

Improve your accessibility and learn practical skills too.

British Sign Language

Hands on communication skills for beginners and beyond.

Understanding Disability

Supporting disability inclusion and confidence across a wide range of situations.

Understanding Sight Loss

Improve your accessibility and learn practical skills too.

Understanding Mental Health

Courses to support yourself and others.

Understanding Deafblindness

Specific ‘dual sensory loss’ knowledge and understanding.

Working with a Deaf/Disabled Colleague

For teams to better understanding their Deaf/Disabled colleagues needs.

Understanding Learning Disabilities & Difficulties

How to communicate effectively, provide accessible information and understand needs.

Respect at work

Supporting your teams to work well together.

Disabled and working

For disabled employees to learn about their rights, responsibilities and fulfilling their potential.

Looking for something that’s not listed?

We're experienced course developers. Simply contact us and let us know your requirements.

Let's talk.

To find out what we'd include on a course for you is easy.  Simply contact us. Once we understand your needs, we'll get back to you with a tailored proposal and quotation.


Frequently asked questions.

What follow up do you provide to attendees after a course?
How many people can attend each training course?
Can you brand the training to our organisation?
We’d like the training to be delivered outside of office hours. Can you do this?
Can we provide our own organisations examples/content to use on the training?
One of my team has a disability. What reasonable adjustments are available on your training?
Can you develop a training course for us and then we deliver it in house ourselves?

Client reviews

“HearFirst is very authentic in their delivery and captivates the audience very quickly even when the subject matter is tough, a great skill in the world of training.
Janette Calvert
Learning and Development Partner at Progress Housing Group
“Excellent training in a safe environment allowing everyone to be at ease and learn about disabilities in a relaxed and fun way.
Stacey Graham
Business Support Manager at The Chartered Institute of Payroll Professionals
“HearFirst has been our preferred partner for EDI training & support over the past 12 years. We say partner as we consider HearFirst to be part of our wider Team and success, which has added value to our knowledge, service delivery and culture.
Paul Turner
Health and Safety Director at The Casey Companies
“Brilliant training offered at a great price, with an excellent trainer!.
Emily West
Training & Development Coordinator at Bucks New University Students' Union
“HearFirst has influenced so many areas of our work to help us continue to be sector leading in providing the highest quality of experiences for our visitors with unlimited access.
Chad McGitchie-Simpson
Head of Visitor Teams / Access Lead at The Whitworth Art Gallery

Let’s talk about your training needs.

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