Being part of the Deaf Community has nothing to do with how medically deaf the person is, it’s about them preferring to use British Sign Language rather than a spoken language. Members of the Deaf community are proud to be deaf and see themselves as a linguistic minority.
EDI is a broad topic but understanding the terms used and what drives EDI in our society is a great start towards building your knowledge and confidence.
Being neurodivergent means your brain functions, learns and processes information differently than someone who is neurotypical. It makes sense to know how to successfully communicate with your neurodivergent customers.
Mostly the respectful sharing of individual views is beneficial, interesting and welcome. However, we are all different and discriminatory comments or behaviours can surface any time, either intentionally or unintentionally.
In the UK more than 2 million people have sight loss which is severe enough to impact on their daily lives. 1 in 5 people will live with sight loss in their lifetime. (RNIB 2021). Supporting your blind and partially sighted customers might mean helping them to make sense of the environment, making information accessible or simply having a friendly chat.
There are opportunities to embed Equality, Diversity and Inclusion in most workplace situations, the knack is being able to see them!
1 in 5 people in the UK have a disability. That disabled person might be your employee, your customer, your supplier or anyone involved in your organisation. Access needs vary from person to person but it makes sense for everyone to feel welcome and able to contribute.
When our wellbeing is up, we’re feeling good and working well. The reality for most of us is that life constantly throws us challenges which then quickly drain our reserves of wellbeing! Building up and maintaining our wellbeing takes a conscious effort.
At least 4.4 million people with hearing loss are of working age. Understand what to consider if you’d like to work well with your deaf colleague.